How much is shipping? Free on orders over $100, anywhere in Australia. Orders under $100 are a flat $9.95, tracked.
How long will my order take? Dispatch in 1–3 business days, then usually 7–14 business days to arrive. You'll get tracking by email.
Can I pay later? Yes. Choose Afterpay at checkout to pay in 4 interest-free instalments.
What if it doesn't fit? You have 30 days to return or exchange. See our Returns page.
What if something arrives damaged? Email us a photo and we'll replace or refund it, postage on us.
Where are you based? We're an Australian-run online store. Our products are made by partner manufacturers overseas and shipped to you with tracking.
How do I contact you? hello@easeandivy.com. We reply within 1 business day.