Refund policy
30-day returns. Easy, no fuss. Change of mind: If you're not happy with your purchase, you can return it within 30 days of delivery for a refund or exchange. Items must be unworn, unwashed, and have original tags and packaging. Return postage for change-of-mind returns is paid by you. How to return: • Email with your order number and the item(s) you're returning. • We'll reply within 1–2 business days with the return address and instructions. • Once your return arrives and is checked, we'll refund your original payment method within 5–7 business days. Faulty, damaged or wrong items: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If your item is faulty, damaged or not what you ordered, contact us with a photo and we'll offer a repair, replacement or refund, and cover the postage. This applies regardless of the 30-day change-of-mind window. Sale items: Can be returned for change of mind within 30 days on the same terms. Your consumer guarantee rights for faulty items always apply.